Customer Testimonials for Texas Auto Ranch
Wendy D. - 2016 Infinity G37
The most pleasant car buying experience I have ever had! I usually hate buying cars because there is usually a lot of sitting and waiting for financing, negotiating, talking to this person and that person trying to sell you things you don't need... Thankfully I found John this time! I was looking for a newer model Infiniti G37 and found the perfect one on AutoTrader. The price was lower by a few thousand than any of the other similar listings and I was a little apprehensive about buying from a small dealer. I emailed an inquiry and John called me back right away. Within 45 minutes I was test-driving my perfect car! Later that day I decided that I wanted it but the only thing I was concerned about was the black interior and John offered to have the windows tinted...the deal was made! I went home filled out the credit app and was approved immediately. John said all I need to do is come in and sign. The next day John took it to the Infiniti dealer to get another key made and then to another place to get the windows tinted. I came in the day after that, signed the paperwork and was out the door in 15 minutes. No trying to upsell me, no BS to deal with. Just straight-forward honesty. So refreshing! If you are looking for a specific car and he doesn't have it, let him know what you want and he can find it for you. Save yourself a lot of time and contact John first! I know I will be calling him when my daughter turns 16 for her first car. I will not go anywhere else from now on!
Bryan "Mr. Pippa" L. - 2016 Austin TX
Last week I bought two vehicles, and my only regret is that I bought one of them before finding Texas Auto Ranch. I called and left a message Monday morning and received a call back from the owner, John Phillips. I pass by his lot every day coming and going and noticed that he always seemed to have lots of nice looking stock on hand. I was in the market for a late model Infiniti and noticed that he had several on hand. When John called me back, I delivered my typical "This ain't my first rodeo speech," so as to let him know that I was not going to be a pushover. John was very humble and friendly, it was immediately apparent to me that working with him was going to be fun and easy. After speaking on the phone a few times, curiosity finally got the better of me and I stopped by after work. John is a man's man who loves to talk about fishing and his kids, and we got along famously. He presented me with several options and earned my trust by revealing several aspects of the deal that are normally kept from customers. It was an educational experience, even for someone like me who's bought several cars and has friends who have their dealers license. The car had some minor imperfections, but John made some calls and got me taken care of. As it turns out, this is not his first rodeo either and he is incredibly well connected, and apparently incredibly influential with his business contacts as he was able to get me some nice freebies and discounts. Having purchased 10 cars since moving to Austin, most of them at Austin Infiniti, I had a good basis for comparison for rating a car buying experience. John and Texas Auto Ranch are far and away the best I've ever encountered, and because of integrity, his personality, and his willingness to go above and beyond, he's earned a customer for life. Here are some pointers: 1. Call him first to find out if he has what you want, or visit his website. 2. He may be able to find what you want if he doesn't already have it. 3. Be nice and you'll be amazed at the level of service you receive. 4. Give John a shot at your financing even if you already have your own lined up. He could have saved me some money, as it turns out. 5. Compare his prices to anyone in town; you'll be amazed. 6. Tell him that you contacted him because of his YELP page, so he'll believe me when I tell him it will actually increase his sales.
Ayman E. - 2016 Seattle WA
In October, I'd been looking for a used, relatively recent, Infiniti G37. I scoured the internet, drove around, visited the local dealers but I was either unable to find what I wanted or could not agree on a price. During one search a came across Texas Auto Ranch which had a car that was basically exactly what I wanted. I gave them a call, the owner John answered, and told me that they had already sold it. He then proceeds to tell me he *may* be getting another one in that is identical in color, features, etc -- it's also got less miles and he'll sell it at the same price. He'd let me know in a few days if we were going to get the car or not. I leave my mobile number and go on. A few days later I get a text message from him confirming he will have the car. A few more text messages back and forth and its mine just waiting on a deposit. I give him a deposit and set up a time to take delivery a week or so later. When I get there (with my restless 4yo no less), John has all the paperwork done, the car is detailed, and I am out in less than 20 minutes. As an added bonus John, only had 1 key for the car, so he set us up with the local Infiniti dealer to get us another key on Texas Auto Ranch's tab. All in all it was the least painful, easiest, and most reasonable car purchase I've ever had. The place is a small shop in northwest Austin but that keeps the overhead low and certainly affects the price you are going to pay. If I need another car, I'll be looking these guys up again.
Tamara Jamael - 2016 Austin TX
We have purchased two vehicles from Texas Auto Ranch and have received quality service and care. I would highly recommend buying a vehicle here. No waiting for hours, no haggle, great financing. I truly have no complaints and love doing business with John. Mike is extremely helpful and a pleasure as well. If you want a true car pro experience, look no further! Thank you so very much for making my life so much easier when it comes to purchasing a car!
Priscilla Martinez - 2016 Austin TX
I am impressed with how quick and easy it was buying a car through this dealership. John was absolutely wonderful to work with! He was very friendly and patiently helped me buy the car I wanted. I am very pleased and definitely recommend this dealership when looking to buy your next car.
Thomas Cunningham - 2016 Austin TX
I've never had service after the sale like this from a manufacturers dealership. These guys sell quality clean cars for a great price and they don't leave you hanging. I can not imagine buying from anyone else.